01473 462355

Contacting us

  • September 1st, 2014

Hi hope everyone’s had a good summer,

We reopen tomorrow Tuesday 2nd September,

Unfortunately we’ve discovered that whilst we were closed BT Engineers made changes to the external¬† junction box and we cant receive incoming calls at the moment until it is fixed.

Please contact me at the practice on our mobile 07582 284659

Thanks

June

 

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Opening Hours:

Monday, Tuesday, Thursday 8.30am -5.30pm
Closed for lunch 1.00pm - 2.00pm

Address:

310 Norwich Road, Ipswich, Suffolk, IP1 4HD

Email:

info@orthoactive.co.uk

Tel:

01473 462355

Fax:

01473 462356

Important Notice:

We accept a minimum of one day notice before cancelling the appointment. More than one missed or cancelled appointments without giving notice may incur a charge. More than three missed appointments (without cancelling) may lead to the discontinuation of your treatment.

Occasionally we may need to rearrange clinics at short notice for a variety of reasons such as training courses or illness. We do sometimes run late, often due to emergency repairs or a previous patient arriving late - please bear with us and allow sufficient time.

Appointments and cancellations:

Usually your appointments will be at 3-5 week intervals. If you are unable to attend, please call and let us know as soon as possible by calling our practice.

In case of emergency:

For advice call:

01473 462 355

Emergency number:

07582 284659

If no one is there to answer, you will be asked either to leave a message or given an alternative telephone number to contact.

Code of Practice for Complaints

Infection Control Policy