01473 462355

What happens if I lose or break my retainer?

  • June 7th, 2016

Should you lose or break one of your retainers, please call the practice on 01473 462 355.

We will schedule an appointment with the orthodontist. Broken retainers may require a repair rather than a total replacement.

There is a charge for replacement retainers.

If you do require a replacement retainer, we will need to schedule two appointments, each equally important. The first appointment will be to take an impression of your teeth so that we may fabricate a new retainer. The second appointment is to fit the retainer. As with your first retainer(s), the replacement retainer(s) need to be fitted to the teeth by the orthodontist.

« Back to FAQ - About the Retainer.

Opening Hours:

Monday, Tuesday, Thursday 8.30am -5.30pm
Closed for lunch 1.00pm - 2.00pm


310 Norwich Road, Ipswich, Suffolk, IP1 4HD




01473 462355


01473 462356

Important Notice:

We accept a minimum of one day notice before cancelling the appointment. More than one missed or cancelled appointments without giving notice may incur a charge. More than three missed appointments (without cancelling) may lead to the discontinuation of your treatment.

Occasionally we may need to rearrange clinics at short notice for a variety of reasons such as training courses or illness. We do sometimes run late, often due to emergency repairs or a previous patient arriving late - please bear with us and allow sufficient time.

Appointments and cancellations:

Usually your appointments will be at 3-5 week intervals. If you are unable to attend, please call and let us know as soon as possible by calling our practice.

In case of emergency:

For advice call:

01473 462 355

Emergency number:

07582 284659

If no one is there to answer, you will be asked either to leave a message or given an alternative telephone number to contact.

Code of Practice for Complaints

Infection Control Policy